Towngas

Basic information

Functions: The only gas production, transmission and supplier in Hong Kong, supplying gas to Hong Kong address:    G/F, 363 Java Road, North Point Telephone:  2880 6988 Customer service hotline 2880 6999 emergency hotline e-mail:  [email protected] website: https://www.towngas.com/

Move in and apply for a user transfer/account takeover (change of user rights)

Required documents
•OnlineCustomer Center, or visit any Towngas Customer Centre • Identification document • Copy of sales agreement or lease •Deposit – Public housing residents HKD300 – Private residential users HKD600

End deposit withdrawal

Required documents
• Prepare gas account number • Submit account information and refund method on the website • Visit any gas customer center during office hours Handling • Notify Towngas at least 2 working days in advance

Hong Kong Gas Customer Centre

Aberdeen

address:Shop 2, G/F., Aberdeen Centre Phase 3

Office Hours:

Monday to Saturday: 10:00am to 8:00pm
Sunday and public holidays (except Lunar New Year holidays): 11:00am to 8:00pm

Enquiry service telephone number:

9523 6697 (WhatsApp only)

Causeway Bay

address:Shop 1, G/F, Chinachem Leighton Plaza, 29 Leighton Road, Causeway Bay, Hong Kong

Office Hours:

Monday to Saturday: 10:00am to 8:00pm
Sunday and public holidays (except Lunar New Year holidays): 11:00am to 8:00pm

Enquiry service telephone number:

9523 6697 (WhatsApp only)
Some cooking stoves have been connected to gas for demonstration

North Point

address:G/F, 363 Java Road, North Point

Office Hours:

Monday to Saturday: 10:00am to 6:00pm
Sunday and Public Holidays: Closed

Enquiry service telephone number:

9523 6697 (WhatsApp only)
Some cooking stoves have been connected to gas for demonstration

Kornhill

address:Shop S23, 2/F, North Tower, Kornhill Plaza, 1 Kornhill Road, Quarry Bay

Office Hours:

Monday to Saturday: 10:00am to 8:00pm
Sunday and public holidays (except Lunar New Year holidays): 11:00am to 8:00pm

Enquiry service telephone number:

9523 6697 (WhatsApp only)

Chai Wan

address:Shop 336, 3/F, New Jade Shopping Centre, 233 Chai Wan Road, Chai Wan

Office Hours:

Monday to Saturday: 10:00am to 8:00pm
Sunday and public holidays (except Lunar New Year holidays): 11:00am to 8:00pm

Enquiry service telephone number:

9523 6697 (WhatsApp only)

Kowloon Gas Customer Centre

Hung Hom

address:Shop N4, G/F, 41 Tak Man Street, Phase II, Whampoa Estate

Office Hours:

Monday to Saturday: 10:00am to 8:00pm
Sunday and public holidays (except Lunar New Year holidays): 11:00am to 8:00pm

Enquiry service telephone number:

9523 6697 (WhatsApp only)

Kowloon Bay

address:No. 516, 5/F, Telford Plaza Phase II

Office Hours:

Monday to Saturday: 10:00am to 8:00pm
Sunday and public holidays (except Lunar New Year holidays): 11:00am to 8:00pm

Enquiry service telephone number:

9523 6697 (WhatsApp only)

lantian

address:Shop 214B, 2/F, Kai Tin Shopping Centre

Office Hours:

Monday to Saturday: 10:00am to 8:00pm
Sunday and public holidays (except Lunar New Year holidays): 11:00am to 8:00pm

Enquiry service telephone number:

9523 6697 (WhatsApp only)

Lok Fu

address:Shop 2129, 2/F, Lok Fu Plaza (Zone A)

Office Hours:

Monday to Saturday: 10:00am to 8:00pm
Sunday and public holidays (except Lunar New Year holidays): 11:00am to 8:00pm
 

Enquiry service telephone number:

9523 6697 (WhatsApp only)

Mong Kok

address:Shop A, G/F., Hip Shing Hong Prince's Centre, 794-802 Nathan Road

Office Hours:

Monday to Saturday: 10:00am to 8:00pm
Sunday and public holidays (except Lunar New Year holidays): 11:00am to 8:00pm

Enquiry service telephone number:

9523 6697 (WhatsApp only)
Some cooking stoves have been connected to gas for demonstration

New Territories Towngas Customer Centre

Ma On Shan

address:Shop 2605-10, 2/F, MOSTOWN, Ma On Shan, New Territories

Office Hours:

Monday to Saturday: 10:00am to 8:00pm
Sunday and public holidays (except Lunar New Year holidays): 11:00am to 8:00pm

Enquiry service telephone number:

9523 6697 (WhatsApp only)

Kwai Fong

address:Shop 569, 5/F, Metroplaza, 223 Hing Fong Road, Kwai Fong, New Territories

Office Hours:

Monday to Saturday: 10:00am to 8:00pm
Sunday and public holidays (except Lunar New Year holidays): 11:00am to 8:00pm

Enquiry service telephone number:

9523 6697 (WhatsApp only)

Shatin

address:Shop 28C-D, 3/F, Shatin Centre, Shatin, New Territories

Office Hours:

Monday to Saturday: 10:00am to 8:00pm
Sunday and public holidays (except Lunar New Year holidays): 11:00am to 8:00pm

Enquiry service telephone number:

9523 6697 (WhatsApp only)

Tai Po

address:Shop 091, 1/F, Suntec Plaza, Tai Po, New Territories

Office Hours:

Monday to Saturday: 10:00am to 8:00pm
Sunday and public holidays (except Lunar New Year holidays): 11:00am to 8:00pm

Enquiry service telephone number:

9523 6697 (WhatsApp only)

Tin Shui Wai

address:Shop LG23-LG24, G/F, Tin Yiu Plaza, Tin Yiu Estate

Office Hours:

Monday to Saturday: 10:00am to 8:00pm
Sunday and public holidays (except Lunar New Year holidays): 11:00am to 8:00pm

Enquiry service telephone number:

9523 6697 (WhatsApp only)

Tseung Kwan O

address:Shop 1166, 1/F, Metro City Plaza Phase 2, Tseung Kwan O, New Territories

Office Hours:

Monday to Saturday: 10:00am to 8:00pm
Sunday and public holidays (except Lunar New Year holidays): 11:00am to 8:00pm

Enquiry service telephone number:

9523 6697 (WhatsApp only)

Tsing Yi

address:Shop 304, 3/F, Maritime Square, Tsing Yi, New Territories

Office Hours:

Monday to Saturday: 10:00am to 8:00pm
Sunday and public holidays (except Lunar New Year holidays): 11:00am to 8:00pm

Enquiry service telephone number:

9523 6697 (WhatsApp only)

Tsuen Wan

address:No. F10, Luk Yeung Square, Luk Yeung New Village

Office Hours:

Monday to Saturday: 10:00am to 8:00pm
Sunday and public holidays (except Lunar New Year holidays): 11:00am to 8:00pm

Enquiry service telephone number:

9523 6697 (WhatsApp only)

Tuen Mun

address:Shop 2, 2/F, South Wing, Trend Plaza, Tuen Mun

Office Hours:

Monday to Saturday: 10:00am to 8:00pm
Sunday and public holidays (except Lunar New Year holidays): 11:00am to 8:00pm

Enquiry service telephone number:

9523 6697 (WhatsApp only)

Yuen Long

address:Shop 2, 1/F, Kwai Fook Road, Yuen Long

Office Hours:

Monday to Saturday: 10:00am to 8:00pm
Sunday and public holidays (except Lunar New Year holidays): 11:00am to 8:00pm

Enquiry service telephone number:

9523 6697 (WhatsApp only)