Table of Contents
address
- Place：Immigration Tower, 7 Gloucester Road, Wan Chai, Hong Kong
- Target floor：Water Supplies Department is located on the 48th floor
Transportation
1. MTR
The Immigration Tower is located near Wan Chai Station, about 5-8 minutes' walk away, which is the most convenient means of transportation.
- Arrival at the station: Wan Chai Station (Island Line)
- exit:
- use A5 Exit(Towards Gloucester Road).
- After exiting the station, walk eastwards along Gloucester Road, passing Wan Chai Government Building, and you will see the Immigration Building in about 5 minutes.
- Walking route:
- After exiting A5, turn right (east) along Gloucester Road.
- Passing the Revenue Tower and Wan Chai Government Building, the Immigration Tower is located at the junction of Gloucester Road and Luard Road, with the entrance on the left.
2. Bus
Many bus routes pass through Wan Chai, stopping at Wan Chai Station, Gloucester Road or near the Immigration Tower.
- Common bus routes:
- Hong Kong Island:2, 2A, 5B, 6, 10, 11, 15, 23, 25, 37A, 38, 42, etc.
- Cross Harbour Bus:101,104,109,111,113,115,182,601,603,619,etc.
- New Territories or Kowloon: Select according to the starting point, such as 960, 961, 968, etc.
- Alighting point:
- Immigration Tower or Wan Chai Station (Gloucester Road).
- After getting off the bus, walk along Gloucester Road for about 2-5 minutes to arrive.
- hint: Use mobile apps (such as Hong Kong Easy Ride or Google Maps) to check real-time bus routes and arrival times.
3. Tram
If you are coming from other places in Hong Kong Island, you can take the tram to Wan Chai.
- Alighting point: Wan Chai Station (near Gloucester Road or Luard Road).
- walk: After getting off the bus, walk eastwards along Gloucester Road for about 5 minutes. The Immigration Building is on the left.
4. Driving or taking a taxi
- Address input：Immigration Tower, 7 Gloucester Road, Wan Chai.
- PARKING LOT:
- There is no public car park at the Immigration Tower. We recommend parking at nearby shopping malls or car parks, such as Pacific Place (Admiralty, about 10 minutes' walk) or Hopewell Centre (Wan Chai, about 5 minutes' walk).
- Hopewell Centre car park charges approximately HK$$30-40 per hour (subject to actual charges).
- Taxi:
- It takes about 5-10 minutes by taxi from Central or Causeway Bay, and the fare is about HK$$30-50 (depending on traffic conditions).
- Just tell the driver "Wan Chai Immigration Tower" or "7 Gloucester Road".
- Notice: Gloucester Road is busier during rush hour, so it is recommended to allow time.
5. Walking (from nearby locations)
- From Admiralty: Walk east along Gloucester Road for about 10-15 minutes.
- From Causeway Bay: Walk west along Gloucester Road or Hennessy Road for about 15 minutes.
- From Wan Chai Pier: Follow Conference Drive to Gloucester Road, about 5-7 minutes.
Enter the Immigration Tower
- Building Entrance: Located on Gloucester Road, the entrance is marked with "Immigration Tower".
- Security Check: Entry to the building requires security checks and you may be required to show your identification document (such as a Hong Kong identity card) and register.
- elevator:
- To the 48th floor: Take the high-rise elevator from the lobby (check the elevator zones, some elevators may only go to certain floors).
- There is usually a sign or information desk in the lobby directing you to the Water Supplies Department.
- Water Supplies Department:
- Located on the 48th floor, follow the signs to the service counter or reception upon arrival.
- Office hours: generally 9:00-17:00, Monday to Friday (except public holidays, it is recommended to confirm in advance).
Other Tips
- Enquiry Phone: The Water Supplies Department’s customer service hotline is +852 2824 5000. You can check service details or required documents in advance.
- Online Services: The Water Supplies Department provides online services (such as water bill enquiry or application). You can first visit its website (www.wsd.gov.hk) Confirm whether you need to come in person to handle the matter.
- Accessibility: The building has barrier-free access and elevators, suitable for people with reduced mobility.
- Map Navigation: We recommend using Google Maps, Apple Maps, orHong Kong Easy Travel, enter "Immigration Tower" or "Immigration Tower".
- Precautions:
- Avoid rush hour (8:00-9:30 a.m., 5:30-6:30 p.m.) to avoid traffic congestion.
- Bring your identification document and relevant documents (such as water bill or application form) to facilitate the process.
- The Immigration Building is crowded with people, so it is recommended to arrive early, especially for services that require queuing.
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